Privacy Policy

Purpose

  1. The purpose of this privacy policy is to let users of wheyhouse.co.nz (the website) know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with the website except as set out in this policy.

Collection, storage and use

  1. No need to disclose personal information. The website can be viewed without the need to disclose any personal information to us. However for access to future Wheyhouse customer support features you are required to disclose personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
  2. Disclosure of personal information. You may choose to disclose personal information when adding material to the website. Such information will be viewable by website administrators and contractors including third parties who provide administration and/or improvement services in relation to the website (Third Party Contractors) and, if published, members of the public. Please do not post or otherwise transmit personal information of a sensitive nature.
  3. Holding of information. Personal information that you provide will be held by Wheyhouse, and may be shared with, and held by, Third Party Contractors to the extent necessary for those parties to provide administration and/or improvement services in relation to the website. Personal information such as that given through the purchasing checkout process is not made available to the public. Product reviews are public information so please do not disclose any private or sensitive information.Unless required by law, we will not publicise the names or email addresses of individuals who provide feedback to us without their consent
  4. Use of personal information. We will only use personal information provided to us for the purpose of administering, evaluating and improving the website, improving our services and communicating with you.
  5. Feedback is important to us and is used to evaluate and improve the website. If you provide feedback on the website directly to Wheyhouse via the supplied email address, that feedback will be sent to appropriate Wheyhouse staff. We may pass on relevant comments to other people within Wheyhouse who administer, have contributed content to, or are otherwise interested in, the website. This could include your email address and other identifying information.

Statistical information and cookies

  1. Statistical information collected. We may collect statistical information about your visit to help us improve the website. This information is aggregated and non-personally identifying. It includes:

  • your IP address;
  • the search terms you used;
  • the pages you accessed on our Site and the links you clicked on;
  • the date and time you visited the site;
  • the referring site (if any) through which you clicked through to this Site;
  • the type of web browser you use (e.g. Internet Explorer, Mozilla Firefox); and
  • other incidental matters such as the language setting of your browser.
  1. Use of statistical information. The statistical information referred to above will be viewable by website administrators and certain other Wheyhouse staff
  2. Cookies. This website generates persistent session cookies for the purpose of monitoring website usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view this website without affecting your ability to use the website.